AEC Store Return PolicyWe do offer a 14-day money-back guarantee on all of our products. If a customer is dissatisfied with any of our products, for any reason, users can return it for a full refund (excluding any shipping and handling fees) within 14 days of receipt, unless otherwise noted in the product description.
All refund requests should be made prior to returning the product to us. Contact our Customer Service Department at 248-244-1275.
All returns must be made within 14 days of receipt of product(s) and must include all packaging and product materials.
We recommend sending returns through a traceable courier. We are not responsible for packages that get lost in transit. The customer will absorb the costs of return shipping.
Upon receipt of the return we will credit back the product purchase price in the form that the original payment was made.
Return product(s) to:
Attn: Katie Zarrilli
2401 W. Big Beaver, Suite 700
Troy, MI 48084