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TABLE OF CONTENTS
Table of Contents ........................................................................................................... 1
Introduction.................................................................................................................... 2
SECTION I: WHAT IS LEAN AND WHY TO DO IT........................................................ 3
What is Lean?................................................................................................................. 4
Five-S ............................................................................................................................. 7
Workflow........................................................................................................................ 8
Leadership.................................................................................................................... 11
Employee Involvement ................................................................................................. 12
Safety ........................................................................................................................... 12
SECTION II: TOOLS AND RESOURCES .................................................................... 14
Introduction to Section II ............................................................................................... 15
Promoting Teamwork.................................................................................................... 16
Productive Meetings ..................................................................................................... 17
The PDSA Cycle........................................................................................................... 18
The Five Whys.............................................................................................................. 19
Cause And Effect Diagram ........................................................................................... 20
Process Flow Chart ...................................................................................................... 21
Visual Control Methods................................................................................................. 27
Resources for Further Study......................................................................................... 28
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