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If you sell services to insurance claims adjusters or want to increase market share of insurance restoration work, you need this book. It was written by an adjuster for contractors wanting to understand the insurance industry and the mind of the adjuster. Adjusters spend upwards of $250 Billion each year regardless of slowdowns in the economy.
With over 500 pages, this book has been updated on several different topics. First of all the directory listings of claims organizations have been updated along with a new listing of surety bond agents. New premium stats have been added to show which insurance companies are writing the most business and where you should focus your marketing efforts. About 50 pages worth of new Claim Marketing Tipz have been added. These Claim Marketing Tipz truly reflect what’s happening in the industry and what contractors face in real time; today. We’ve also deleted some information that was pertinent 20 years ago when the book was first written and added info based on new trends.
We’ve included commentary from attorney Harvey Cohen, a specialist in collections for the restoration industry. In all we’ve updated over 200 pages and that makes for an extremely pertinent resource to enlighten your path to working with the insurance industry.
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Increase Market Share of insurance Restoration Projects
No matter what condition the economy is in, this is a recession proof industry that isn’t affected. Over 500 pages packed with information a contractor needs to increase business from claims adjusters and the insurance claims industry. Insurance companies spend hundreds of billions to restore property damaged by catastrophe including fire, wind, and flood.
This book now includes two prior titles, “Soft Selling Hardened Claims Adjusters” and “How to find Awesome Soft Sellers”. You’ll benefit from 30 years experience in how adjusters think, how they spend claims dollars, and how they evaluate contractors & water mitigators. It will show you which adjusters make the best clients and which are just “free lunch groupies.”
This revised Table of Contents says it all:
Chapter 1: Understanding Insurance Co’s, Adjusters, and Policyholders.
Chapter 2: Improving Your Professional Image
Chapter 3: Marketing Your Services to Claims Adjusters
Chapter 4: Preferred Vendor Programs
Chapter 5: How to Write Estimates for Adjusters
Chapter 6: Estimating Software with sample forms
Chapter 7: Collections
Chapter 8: Surety Bonding
Chapter 9: residential Case Study
Chapter 10: Commercial Case Study
Appendix A: Professional Claims Associations (updated)
Appendix B: State Insurance Commissioners (updated)
Appendix C: Sample Introductory Letters
Appendix D: Sample Collection Letters
Appendix E: Glossary of Insurance Terms
Appendix F: Soft Selling Hardened Claims Adjusters (complete book)
Appendix G: How to Find Awesome Soft Sellers (complete book)
Appendix H: Claim Marketing Tipz
About the Author: Mr. Crosa is an independent adjuster who has worked with contractors to settle millions of dollars in claims throughout the country. He has also sold his services to insurance companies for over 30 yeas. He speaks to contractor associations showing them how to increase market share of business referred by insurance adjusters. He has written articles for magazines such as a Restoration & Remediation, Cleanfax, Cleaning & restoration and the Atlanta Claims Association Newsletter. He’s been quoted in Claims Magazine and A.M. Best Review.
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