Customer Service Training System

Product Details

Save Money! Do it Yourself!

A Complete System for Training Front-Line Employees

Now you can save money and do the training yourself with these easy and complete customer service training materials. Everything you need is here. All materials are created by Steve Coscia - an expert in World-Class Customer Service delivery.

It's a Complete System for Training Front-Line Employees!

-Five HVAC Customer Service Handbooks
-Two Training DVDs for Skill Development
-Two Audio CDs for Reminders
-PowerPoint File for Classroom Instruction
-Lesson Plan Instructions
-Employee Certificates
-Exam (Multiple Choice Questions)
-Five E-Learning Lessons (Site License)
-E-Bundle - Educational E-Book and mp3 Files

More than $1,000 in Training Materials, for only $527.00 (plus s&h).

TESTIMONIAL

"Our employees really learn from the Coscia training system. It's easy, effective and very engaging. I do the training myself."
-Connie Dice, Service Coordinator
-The K Company, Akron, Ohio
(The K Company is a commercial HVAC service company)